Privacy Policy

At 7 Sisters Tea Co. ("we," "us," or "our"), located in Barpeta Road, Assam, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information necessary to fulfill your pre-order/order. This includes your name, billing address, shipping address, payment information (processed securely through Razorpay), email address, and phone number.

2. How We Use Your Information

We use the Order Information to fulfill any orders placed through the site, including arranging for shipping and providing you with invoices. During our pre-order phase (prior to June 4), we will also use this information to keep you updated via WhatsApp or email on your fulfillment status.

3. Razorpay & Data Security

We use Razorpay for payment processing. We do not store your credit/debit card details on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments.

4. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

5. Contact Us

For more information about our privacy practices or if you have questions, please reach out to us directly via our Contact page or WhatsApp.